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Terms of Service

Please read these terms carefully before using our website and services.

Last Updated: February 17, 2026

1. Agreement to Terms

By accessing or using the GONEP website at https://gonepharm.com ("Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

GONEP ("we," "us," or "our") reserves the right to modify these Terms at any time. Your continued use of the Website after any changes constitutes acceptance of the modified Terms.

2. Description of Services

GONEP provides:

  • Information about our healthcare technology products and services
  • Clinic at Hand portable diagnostic device information and specifications
  • Digital health tools (BMI calculator, diet recommendations, facility finder)
  • Educational content and blog articles about healthcare innovation
  • Contact forms for inquiries, demo requests, and partnerships
  • Career opportunities and job application portals

3. User Responsibilities

You agree to:

  • Provide accurate and truthful information when using our services
  • Use the Website only for lawful purposes
  • Not attempt to gain unauthorized access to any part of the Website
  • Not transmit any viruses, malware, or harmful code
  • Respect intellectual property rights
  • Not use the Website to harass, abuse, or harm others
  • Not impersonate any person or entity

4. Medical Disclaimer

IMPORTANT: The health tools and information provided on this Website are for informational and educational purposes only and are not intended as medical advice, diagnosis, or treatment.

The BMI calculator, diet recommendations, and other health tools are not substitutes for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers with any questions you may have regarding a medical condition.

Never disregard professional medical advice or delay seeking it because of information obtained from this Website. In case of a medical emergency, contact your local emergency services immediately.

5. Intellectual Property Rights

All content on this Website, including text, graphics, logos, images, software, and other materials, is the property of GONEP or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or use any content from this Website without our prior written permission, except for personal, non-commercial use.

6. Product Information and Availability

Product descriptions, specifications, and availability information on this Website are subject to change without notice. We strive to provide accurate information but do not warrant that product descriptions or other content on the Website is accurate, complete, reliable, current, or error-free.

The Clinic at Hand device and other products are subject to regulatory approvals and may not be available in all jurisdictions. Contact us for specific availability information.

7. Limitation of Liability

To the maximum extent permitted by law, GONEP and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use the Website or services
  • Any unauthorized access to or use of our servers or data
  • Any errors or omissions in content
  • Any interruption or cessation of transmission to or from the Website

8. Indemnification

You agree to indemnify, defend, and hold harmless GONEP and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Website or violation of these Terms.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Kenya.

10. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

11. Contact Information

If you have questions about these Terms of Service, please contact us:

Address:

2nd Floor, Chandaria Innovation Centre Building, Kenya